With the easing of Victorian government COVID restrictions HydroHeat is now able to return to (almost) normal trading operations. As of the Vic Government’s announcement on Monday 9th November HydroHeat now resumes face to face consultations in line with COVID health restrictions. The eased restrictions also reflect contractors now being able to undertake ‘non- essential’ jobs and on-site projects.
Customers can now come to the HydroHeat Breaside office and discuss project queries & get sales or technical specification advice from our sales team. Appointments are preferred so we can minimise waiting times and ensure all consultations are conducted under COVID safe guidelines. The wearing of Face Masks is mandatory requirement to gain entry. The HydroHeat Trade Desk is also open normal hours 7am – 5pm Monday to Thursday, and til 4.30pm on Fridays.
In line with Victorian restrictions expecting to be further eased on Monday November 23rd, we hope to then be able to return to full swing operation – or as close we can under COVID ‘normal’ conditions!
Please note we are still experiencing freight delays out of Europe as the situation there is yet to improve. Many products are on back order awaiting delivery. Please bear with us and as the situation improves and evolves we will keep customers abreast with notifications and updates on stock deliveries. Also, stay tuned for something to help you get back to work… HydroHeat custom Face Masks are arriving in November, available for our customers.
It’s great to (almost) be back to normal, stay safe from the team at HydroHeat!